Billing Services

 

We offer insurance billing, registration assistance, business account invoicing, and sliding fee discounts based

on household size and income (some restrictions apply).

 

Registration

To ensure accurate registration and insurance billing (when appropriate) please be prepared with the following information   upon registration.  
 
· Medicare or Provider One Card.

· Insurance Identification card.

· Social Security Number.

· Household Annual Income when applying for a sliding fee discount.

Accounts Receivable Management

Sliding Fee Discount A Sliding Fee discount may be available for select Personal Health Services for clients who qualify. To learn more

about this discount, and to see if you qualify, ask the clerk at the time of registration or call 460-4207.

 

Monthly Billing Statements showing the service, charge, and billing status for all outstanding services. Insurance

 payment or denials information will be updated monthly.

 

Business Account Invoicing For further information, call 509-460-4207. 

Cost estimates for Personal Health Services upon request. 

Payment Policy

Our policy is to collect payment at the time of service.

We offer the following payment options: Cash, Check, Visa, MasterCard and American Express.

Credit Card form   

Insurance Billing for Personal Health Services

(Immunizations, Travel, HIV & TB Services)

The Benton-Franklin Health District is pleased to offer insurance billing for the following insurance carriers: 

• Medicare – covered services only.
• Medicaid
• Labor & Industries – once a claim has been opened.    
• Group Health
• Aetna 
• Premera
• Blue Cross
• Uniform Medical Plan
• LifeWise

 

For those insurance plans that we are not contracted with, payment at the time of service is required. Any necessary referrals are the responsibility of the patient to acquire in advance.  We will gladly provide you with a detailed, itemized receipt to submit to your plan for reimbursement.  Travelers who plan to be outside of the country for more than 60 days will require prior authorization of service coverage from their contracted insurance provider. 

Water Lab Services

 

Payment is due when the water sample is submitted for testing unless prior arrangements have been made

with the Billing Department.

 

Environmental Health Services

• Annual Food Service Permitting Fees - Annual Operating Permit fees will be billed in the fall for the following year. These fees are due and payable upon receipt of statement.  Facilities failing to pay their annual operating permit fee by January 1^st are subject to closure for failure to possess a valid operating permit.

·         Food Handler Classes – Cash payment is required at the time of service.

·         All other Environmental Health Fees - Payment must accompany application prior to receiving services.

Vital Records

Payment is required at the time of application in the form of cash, money order, cashier’s check or credit card.

 

Contacts

Payment Mailing Address
7102 W. Okanogan Place
Kennewick, WA 99336

 

Business Accounts
Bonnie at 460-4553

Water Lab Billing
Lamees at 460-4559

Patient Accounts
Lamees at 460-4559
Anna at 460-4586

 

Email inquiries may be sent to the Billing Department Manager at: bonnieh@bfhd.wa.gov