| Hours |
Kennewick:
8am to 5pm
Monday-Friday
Pasco:
8am to noon
1pm to 5pm
Monday-Friday
Prosser:
9am to 1pm
Monday, Wednesday, Friday
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WHY READ THIS BOOK?
Think about a restaurant where you recently ate or worked.
Was the hot food hot and the cold food cold? Did the server have clean hands?
Was there soap in the restroom? And paper towels? Was there trash on the floors?
Was the table, equipment or counter clean? The Health Department notices these things
because any place where food is prepared and served to the public must be kept safe.
You, your friends and family are also the public, and should be interested in keeping
a food business safe.
Why? Because people can get sick if food sits at room temperature,
or if germs get into food or drinks. "Clean" is not the same as "safe."
Hands can look clean, but if they have germs on them, they are not safe.
Food can smell good, but if there are germs in it that are like poison, it is not safe.
This is why all food workers, like you, must learn how to prevent illness with safe food and food
service. These safe habits will also help keep you and your family healthy.
When you have read this little book and are ready to take the Food and Beverage
Workers' Test,
you will know how to:
1. Prevent food poisoning - that could make someone sick.
2. Keep food at safe temperatures. Sanitize - kill germs with chemicals or high heat.
3. Prevent contamination of foods.
4. Check where safe, clean foods come from and how to store them.
5. Clean and sanitize.
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Food poisoning - illness
caused from foods that
have too many germs
or unsafe things.
Contamination - When food
has too many germs or unsafe
things, it is contaminated.
It is unsafe.
This booklet is yours. After you pass your test, keep this where you work,
and use it to remember to do safe food handling. If something comes up that
you cannot answer with this book, ask your boss or call your local
health department for help.
Along the margins of this booklet is a glossary, a sort of dictionary.
You will find many words and terms that explain safe food handling
methods.
Your Local
Health District's
Environmental
Health Services
has professional staff
who protect the public's health.
They do this by inspecting food
businesses and by
educating and testing
workers who handle
and prepare food.
YOUR OWN HEALTH COMES FIRST
Wash your hands often when working with food and drinks.
This gets rid of germs that can make people sick.
The best way to wash your hands is with warm or hot running water and soap,
then dry them with clean paper towels or with an air dryer.
Washing your hands well is one of the most important
good health habits. It sounds too easy, but handwashing
really works to wash away germs from your hands.
HANDWASHING IS VERY IMPORTANT
Remember to always wash your hands
* before you touch anything used to prepare food, and
* before you touch food that will not be cooked.
* after you work with raw meat, fish and poultry.
* after you handle trash and take out garbage.
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Poultry - Birds raised for
meat. Chicken and turkey are
the most common kinds of
poultry. Duck and goose are
also sold for food.
It's also really necessary to wash your hands
- after you go to the bathroom (use the toilet);
both men and women must do
this, and it is very important!
- after you eat.
- after you touch your face, hair, or body.
- after you blow your nose,
- after you cough or sneeze, because you must cover your mouth.
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Wash your hands after your break; and if you smoke, wash your hands afterwards.
Your kitchen should have a handwashing sink with hot water, soap and paper towels.
Do not use your apron or dish towels to dry your hands.
Germs, such as bacteria and viruses, grow easily, so think of your
hands as always "contaminated." Just because they look clean does not mean they are clean.
Germs are too tiny to see with your eyes. If you do not wash your
hands in the right way, your hands can put germs in food which gets eaten by
your customers. They may then get sick from these germs. This is called
"food borne illness" or "food poisoning."
Bacteria - A germ with only
one cell. There are many
different kinds; but many can
cause illness when they grow
and multiply.
Virus - A germ that can live
inside of a cell. If given the
chance, viruses will multiply
enough to cause disease.
While some dead viruses
can be used to fight disease,
there really are no "good"
viruses. Soap and hot water
will wash away viruses.
Food borne illness -
Sickness from eating food
that was not safe; food
poisoning.
If you feel sick you should not go to work. The germs you bring to work can
spread when you sneeze and cough, and when you touch food, dishes, counters,
utensils, forks, knives and spoons, pots, pans, and other people.
- Do not work if you have a cold, flu, a runny nose or sore throat.
- Do not work if you have loose bowels (diarrhea)
- Do not work if you are throwing up (vomiting).
- Do not work if you have Hepatitis A. Tell your boss; someone must tell the
Health Department right away (call the office or health center nearest to you)
- Do not work with foods if you have an infected cut, a burn or a sore on your
hand. If the sore is not infected, cover it with a bandage and wear a rubber or
plastic glove.
- If someone at home is sick, be sure to wash your hands carefully before you
start work. Washing your hands at home will also help prevent the spread of
illness there.
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You want to look clean and be clean when you are at work. Your
clothes must be clean, and your apron or uniform should be fresh.
As you know, it is not healthy to smoke or use any form of tobacco. If you use tobacco,
do not smoke or chew it while you are working or when you are near food or dishwashing areas.
Smoke only while you are on a break. After you smoke, wash your hands with care before you return
to work.
Keep your hair clean and neat. For your safety wear it close to your head, tied back,
or in a net or under a hat.
WORK ONLY
WHEN YOU
ARE WELL
TAKE CARE
OF HOW YOU
LOOK AND
HOW YOU ACT
Hepatitis A - a virus that
causes liver disease. It
spreads when someone has
the virus in the feces (or poop).
The viruses can get on hands,
and then on to food that
another person eats. This is
one reason to wash your hands
well after using the toilet!
WHAT MAKES PEOPLE SICK FROM FOOD?
People can get sick when the food they eat has germs. Germs cause food borne
illness or food poisoning. Some foods are more likely than others to grow germs
that cause food poisoning; these are called potentially hazardous foods. Germs
grow easily in foods like meat, fish, poultry and milk; they grow fast in refried
beans, cooked rice and baked potatoes. These are all foods that are moist or damp,
and they have protein that the germs need to grow.
Germs also grow well in other foods kept warm in the "Danger Zone".
It is part of your job to protect the food to stop germs from growing, so that no
one will get food poisoning.
* First, wash your hands well.
* Second, be sure that the food is wholesome and protect it from germs.
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FOOD BORNE
ILLNESS
Potentially hazardous -
Possibly unsafe. Some foods
can become unsafe if they
are left too long at room
temperature.
Danger Zone - Temperature of
food between 45' F (7' C)
and 140' F (60' C)
(see page 10)
There are different kinds of germs; bacteria are there most common. They are everywhere,
they grow fast, and they may spoil food or cause food borne illness.
Some bacteria make poison. Almost always the food looks and smells good,
but it may have enough bacteria to make someone sick. (Two examples of this are potato salad that
has not been kept cold enough, and chicken soup that has
not been kept hot enough.) One kind of bacteria that you may
hear about is Salmonella. It is not named for a fish.
It is in dairy foods, poultry and eggs, and it can cause very serious food
poisoning.
A virus is another kind of germ that causes food poisoning; some viruses can
travel through the air, in liquids and foods that a sick person touches. Hepatitis A
is spread by a virus. Someone can have the virus and not know it. When a food
worker with the virus does not wash her or his hands well after using the toilet,
the virus is carried to the food the worker handles. This is one reason there is a
law that all food workers must wash their hands.
Parasites are tiny worms or bugs that live in fish and meat. They die if they
are frozen long enough or cooked long enough.
If you keep food very hot or very cold, out of the "Danger Zone," germs
will not grow.
Chemicals, such as rat bait or cleaners, can cause some food poisoning.
You must be sure to keep all chemicals away from food.
Dairy - Milk and foods
made from milk, like cream,
cottage cheese, soft cheese;
foods that are used instead of
milk products, like liquid
"non-dairy" creamer.
Parasite - A tiny animal
that lives inside
other animals.
When people get sick from food, they may feel like they want to throw up
(nausea), they may throw up (vomit), they may have chills, cramps (pain in their
belly), loose bowels (diarrhea); they may have a fever.
Here is what you must do right away if you or a customer gets sick from food:
*Call the nearest office of the Health Department.
*Save the food that may be causing the sickness. Do
not serve that food. Do not throw out any food until
the Health Department tells you to. Mark it clearly
and put it in the refrigerator.
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You should report all food borne illness to the Health
Department- those at work, at home, at church, on
picnics. Someone from the Health Department will help
you to find out how it happened, and how to
prevent it in the future.
WHAT TO DO
IF YOU OR A
CUSTOMER
GETS SICK
FROM FOOD
FOOD TEMPERATURES
When you eat out you eat foods that are made by
someone else. You trust them to make it safe for
you to eat. Now you will be preparing food for other
people, and they will trust you to do all that you can
to keep them from getting sick.
You need to prepare the food carefully that you will
serve or sell. You will wash raw vegetables; you will cook, cool, reheat, freeze and
defrost food. You must keep germs that are already in the food from growing and causing food poisoning.
Washing your hands carefully, and cooking and cooling foods the right way,
are the most important things you can do to help keep your customers healthy.
Be sure you understand this part, and do these things at work and at home.
Your good habits will keep you, your customers and your family safe.
Temperature - The amount of heat or cold. There are two different ways to measure
temperature. In this book when you see F, read 'Fahrenheit', ('fair-n-hite ").
That is the way the United States measures temperature; freezing equals 32' F
and boiling water equals 212' F. When you see C, read Celsius,' ("sell-see-us"), or
'Centigrade.' That is the way many countries measure temperature; freezing equals
0' C and boiling water equals 100' C. To change Fahrenheit to Celsius, subtract 32 from
the Fahrenheit temperature and divide by 1.8. To convert from Celsius to Fahrenheit,
multiply the Celsius degrees by 1.8 and add 32.
TEMPERATURE
CONTROL
This section is about how to kill germs with heat during cooking and how to stop
their growth by keeping the food hot or cold. This is called temperature control,
and you need thermometers to check food temperatures. There are special
thermometers to check foods; there are also special thermometers to check
refrigerator temperatures.
THE
'DANGER ZONE'
Bacteria, or other germs, need time, food and moisture (or
wetness) to grow; but they won't grow when the temperature of
the food is colder than 45' F (7' C) or hotter than 140" F
(60' C). The temperatures in between 45' and 140' are in the
"Danger Zone." Keep potentially hazardous foods out of the
"Danger Zone!" For example, when food is left in the "Danger
Zone", bacteria can grow fast, and make poisons that can
make your customers and family very sick.
PREPARlNG
FOOD
Wash your hands. Get the food to be fixed from storage, the
stove, the cooler or freezer. Take a little at a time, and keep
the rest hot or cold until you are ready to work with it. Prepare
potentially hazardous foods just before you need them. Don't
let the temperature of the food stay in the "Danger Zone."
COOKING
FOOD
Use a metal stem thermometer to check temperatures
while cooking food to make sure that it gets done all
the way inside. Different foods have to reach different
degrees to be done or safe. The metal stem thermometer measures the inside, or internal, temperature of
the food. A thermometer that works best shows a range of O', F to 220' F (-18' C to 104' C).
The only way you can be sure that the food is cooked enough is to use a metal stem thermometer
placed in the center of the food, even if you also use a thermostat to control the temperaure in
the oven.
WHEN IS
THE COOKED
FOOD SAFE?
Here are a few examples of potentially hazardous food and how hot they must be
to be safe. They can be hotter, but they must be at least this hot to kill germs:
* Poultry and Stuffing: 165' F (74' C)
* Beef, Lamb and Seafood: 140' F (60' C)
* Rare Beef: 130' F (54' C)
* Hamburger: 155' F (68' C)
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Metal stem thermometer -
It measures the temperature of foods. It has a round top with a long pointed sensor made of
steel to stick into the food. Do not use any other kind of thermometer to test the
temperature of food.
Thermostat -
Something that can be set
to control the temperature of an oven, a freezer, a cooler, or a heater. Once you set it,
it will keep the unit hot or cold at the same temperature (unless it is broken.)
You must place the thermometer in the thickest part of
the meat or in the center of the food to get a true reading.
(Do not touch a bone with the stem of the thermometer.)
All poultry, all food made from poultry, all stuffed meats, and
the stuffing in them must reach 165' F or hotter to destroy
Salmonella and other bacteria.
Pork and all foods made from pork must cook to at least 150' F
to prevent trichinosis, a very serious illness.
Hamburger (ground beef) must be cooked to 155' F. This includes all kinds of
hamburger such as taco meat, and meat loaf, as well as hamburger patties.
Fish, seafoods, all foods made with seafood, and all other meats, such as
beef and lamb, must be cooked to 140' F or hotter to kill the bacteria that
cause foodborne illness. Some people like rare beef, and this is the one meat
that can be cooked to only 130' F if it is served right away. No raw meat is
really safe to eat.
Never cook large roasts, turkeys or stuffed turkeys while they are still frozen.
Their big size keeps the insides from cooking to a safe temperature. You must
thaw them first so the heat can reach the center of the meat faster.
Microwave ovens do not cook evenly; you must stir and turn the food while it
cooks to make sure it cooks to the same temperature in every part. Check the
food with a metal stem thermometer before you serve it. (Do not keep the
thermometer in the food while it is cooking in the microwave oven.)
Stuffed meats - Meat,
poultry or fish that has a
hole or is wrapped around a
filling of soft food, like bread
or rice mixed with liquids,
then cooked together.
Stuffed meats take longer to
cook safely than unstuffed
meats.
Trichinosis - A disease
caused by eating a parasite,
a worm, found in pork that is
raw or undercooked. It
causes pain, nausea,
vomiting, and diarrhea.
HOW COLD IS COOL?
HOW HOT IS WARM?
Between the time you cook the food and you put away the cooked food in a cooler or freezer, its
temperature can fall into the "Danger Zone." This section is about the ways to keep it safe while it
gets past the "Danger Zone." You will learn about
how to keep cooked foods hot, hot holding, and howto reheat cold food. You will also learn how to get
cooked foods cool, and how to keep food cold, cold holding. We begin with cooling hot food the right way.
COOLINIG
You always take a chance when you have to cool down food. The best way to have
safe food is to make it fresh each day, just before you serve it. If you have food
that is leftover or made in advance, you must cool it and store it safely. The first
rule to remember about cooling: Cool hot food as fast as you can to below 45' F
(7' C), past the "Danger Zone."
Food that is not cooled fast enough is the Number One cause of food poisoning.
COOLING
SOLID AND
SOFT FOODS
Here are the six steps to cool solid and soft foods such
as meats, refried beans, rice, potatoes, casseroles,
stews, chili and thick soups or chowders:
- Wash your hands.
- Before you put away any food, you must place it in shallow metal pans, with
the food no more than 4 inches deep. For very thick (viscous) foods like refried
beans or chowder, you must have the food no more than 2 inches deep.
- Cut large roasts and turkeys into pieces no larger than 4 pounds.
- Put all meats and other hot food in the cooler or refrigerator as quickly
as you can, right away; do not let the food sit at room temperature for
more than 30 minutes.
- Do not stack pans; leave space for air to move around them.
- Wait until the food has cooled to below 45' F before you cover it.
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COOLING
LIQUID FOODS
When you cool thin soup, sauces and gravy you can use shallow 4 inch metal
pans, or you can use the ice and water method, an ice bath. Remember, you want
the food to cool as fast as possible to below 45' F. For shallow pan cooling,
quickly put the hot food in metal pans that are wide with low sides; the food must
be no more than 4 inches deep. Do not cover the food until it has cooled to 45' F
in the refrigerator. It may be hard to carry a shallow pan with thin soup in it.
The ice bath method works well for this job. Here are nine steps you take to cool
food with an ice bath:
- Wash your hands.
- Close the drain in a large sink. Place the metal pot or pan of hot food in the sink.
- Fill the sink with ice up to the level of food in the pot.
- Add cold water to the ice.
- Stir the soup or sauce often so that it cools all the way to the center.
- Add more ice as the old ice melts.
- Check the food temperature with the metal stem
thermometer. (Clean the thermometer stem after each use.)
- Be sure you have cooled the food from 140' F
to under 45' F in less than 4 hours.
- Put the cooled foods into the refrigerator or freezer.
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Each refrigeration unit, cold table or cooler must have its own thermometer
that gives a true measure of how cold the air is, but you must also check the food
with a metal stem thermometer. Air in the cooler must be able to move around
the food, so the pans and dishes need to have space betweenthem; do not crowd them.
COLD HOLDING
For cold holding, do not let food stand at room temperature
because that will allow germs to grow. Store foods in a refrigerator,
refrigerated display case, in ice, or other approved method. Always
cold hold foods at 45' F or less. Fish, shellfish, poultry, milk and red
meat will stay fresh longer if you cold hold them below 40" F (40 C). Use
the metal stem thermometer to check the food in cold holding, for
example, in salad bars, areas where you prepare food,
and in coolers. If you use ice to keep the food
cold on a salad bar or food display, be sure
that the ice comes up to the level of the
food that is in the pan or dish. Food must be
colder than 45' F when you put it in the ice.
Cold hold foods at 45' F or less.
There are only three safe ways to thaw foods, and you must plan ahead to allow enough time to do it right:
- Thaw food in the refrigerator; it may take a few hours or a few days. This is the
best and safest way. Be sure to put meat in a container to catch the meat
juices and to keep them from dripping on the food below.
- Hold the food under cool, running water, never under warm or hot water.
- In a microwave oven; you must then cook it or serve it right away.
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Never thaw food at room temperature, on a counter or in warm
water. These methods let harmful bacteria grow to high numbers (the "Danger Zone").
You have learned about potentially hazardous food, and how the bacteria grow
very easily in them. These foods must not be left at room temperature for even a
short time. Foods like potato salad, pasta or macaroni salad, egg salad and
chicken salad have to be cold enough to keep germs from growing. When you
make these foods, start with cold ingredients.
- Wash your hands before handling the salad ingredients.
- Make cold salads with cold cooked foods such as potatoes,
pasta, chicken and eggs; all ingredients should be chilled to 45' F.
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If you wonder about keeping something cold, keep it cold while you check with a supervisor,
the boss or the Health Department.
After the food is cooked and ready to serve, keep it warm enough to stop any
germs from growing. There is special equipment for this. You must turn on steam
tables, soup warmers, and heated surfaces before you need them so that they
will be hot enough when you put the cooked food into them. Set the temperature
control a little above 140' F, and then check the food with your metal sterm
thermometer to make sure the food stays at least at 140' F at all times. Stir
liquid foods (like soups and gravies) so they don't get cold on top. Covers on the
pans will help to keep the heat in and the food warm enough. Do not try to heat
cold foods in these warmers. Hot hold food above 140' F.
Food that is cooked and then cooled may need to be heated again. When you
must reheat food, do it very quickly (within one hour) to 165' F (74' C). The right
way to do this is on the stove burners, or in microwave ovens, convection ovens,
or double boilers. Do not use anything that will heat the food slowly, because it
takes too long to pass the "Danger Zone." Stir the food to be sure that all parts
of it are hot. Then use your metal stem thermometer to check the temperature.
Reheat foods to 165' F.
When a customer leaves food on a plate
or at the table, you must throw it away.
If you have food like chips, rolls and
bread and some of it is left over, you
cannot serve it again. Unopened packages
of crackers, jelly, candy or sugar may be
served again.
If the electric power goes off, if the water supply is damaged, if there is no hot
water, if the sewer or waste system backs up in the drains:
- Close the business right away.
- Call the Health Department for help and advice.
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If something goes wrong with the stove, the refrigerators, the freezers, the steam
tables, salad bar or display coolers, any equipment that keeps the food safe to
serve, you must think and act quickly:
- Be sure potentially hazardous hot foods stay hot (at least 140' F or more).
- Be sure potentially hazardous cold foods stay cold(at least 45' F or colder).
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If a refrigerator does not work right, the temperature of the food in it can reach
the "Danger Zone." Before you move the food to another cooler check its temperature
with the metal stem thermometer. If it is still colder than 45' F (7' C),
move it quickly to a cooler or refrigerator that is OK.
If a freezer lets food thaw, check the food temperature with a metal stem
thermometer. You can prepare the food, if it is still colder than 45' F.
If hot holding equipment like a steam table or soup warmer fails, measure the
temperature of the food it was holding. If the food is still hotter than 140' F
(60' C), you have two choices:
- Move the hot food to equipment that is OK and that will keep it hot.
- Cool the food quickly using shallow metal pans or an ice bath.
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You must throw out food that has gotten warmer than 45' F or cooler than
140' F. Do not serve it and do not give it to staff, family or shelters. Call your
local Health Department office for help and advice.
USE WHOLESOME FOOD
You want all the food in your store or restaurant to be healthy and safe right from
the start. This section talks about where the food comes from, how to check it,
how to store it and how to handle it.
Use food that comes from sources that are approved by the Health Department -
that's the law. Look for "USDA" on meats. Look for "Pasteurized" on milk. Look
for certification numbers on the package of shellfish. Canned foods, fresh foods
and dairy products must come from companies, brokers or dairies that have been
inspected and are clean.
You cannot sell food that has been prepared at someone's home. Food for the
public must be prepared in a kitchen approved for that purpose. People trained by
the Health Department, Food Inspectors, must check the kitchen to make sure
you prepare and store the food in a safe way.
- Check the food as it comes in. It's a good idea to write the date on it before
you store it.
- Look for unsafe or adulterated foods. Moldy food, smelly meat, damaged or
swollen cans are not safe to use. If you are not sure, get rid of it. Remember
the rule: "If in doubt, throw it out."
- Tell your boss about any bad food you find.
- Keep all foods off of the floor.
- Rotate the stock by storing foods so you can use older food first. "First in, first out"
is a good rule to follow.
- Cover, label and date dry foods.
- Store foods away from cleaners and poisons.
- Be careful about storing food in galvanized cans or other containers with metal
coatings. (Some foods can "pull off" the metal and that can cause poisoning.)
If plastic bags are used, they must be approved for food use.
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Take special care of foods that go in the refrigerator or freezer.
- Store food in clean, safe containers with labels and dates.
- Check the temperature: Freezers need to be at least 0' F (-18' C).
- Put raw meat on the lowest shelf and unwashed food below clean cooked
food.
- Refrigerators need to be 45' F (7' C) or colder. Dairy products and meat will
keep longer at 40' F (4' C). Seafood will keep longer at 30' F (-1' C).
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Remember the "Danger Zone" begins above 45' F. Be sure that thermometers
give true temperatures in the refrigerators.
As a food handler you must prevent cross contamination. Cross contamination
happens when germs from raw or unclean foods get into foods that are ready to
serve or that will not be cooked again before you serve them.
Here are some important ways that you can prevent cross contamination:
- In the refrigerator: Don't let raw meat, fish or poultry drip onto foods that will
not be cooked before serving.
- Wash your hands between handling raw meat and foods that will not be cooked before eating.
- Store raw meat, fish, and poultry on the lower shelves of the refrigerator.
- Never store foods that will not be cooked before serving in the same container
as raw meat, fish, or poultry.
- Use a hard cutting surface or a board, with no splits or holes where germs can
collect. It is easier to really clean that kind of surface well.
- Wash, rinse, and sanitize the cutting surface and all the utensils and knives
every time you finish cutting raw meat, fish, or poultry.
- Wash your hands before handling food.
- Wash, rinse, and sanitize the cutting surface and all the utensils and knives
every time you finish with a job or between preparing different foods.
- Use utensils to mix food. If you must use your hands, wash them carefully.
- Use a clean spoon or fork to taste food and do not reuse it until you sanitize it.
You need to be careful with bulk foods.
- Store bulk foods in covered bins and containers.
- You and customers should use utensils with bulk foods. Tongs and scoops work well.
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Chemicals that you add to food as you prepare it are food additives.
You cannot add sulfiting agents to food at a store or restaurant.
In the state of Washington there is a law against adding these
chemicals at the retail level. You cannot use ingredients
for freshening or whitening if they contain sulfiting agents.
Some people are allergic to sulfites.
Employees in food service should learn what menu items have sulfites, so they
can tell their customers who ask.
If anyone complains about getting sick from food additives,
you or your supervisor must report it to the Health Department.
A CLEAN WORKPLACE IS SAFER
It takes more than soap and water to keep a food
business clean and safe. It also takes chemicals
and care to use them the right way. You want to be
safe and you want to get the job done in a safe way
for your customers. Some of the chemicals you will
need are detergents, sanitizers and pesticides.
These help stop germs dead in their tracks.
- Know what the directions say for using chemicals. Read the labels and talk to your
boss about when to usethem and how much touse. Be sure you really
understand the directions!
- Keep all chemicals away from food. You must put them below food,
never on a shelf above food, or above any area where you fix food.
- Can you tell what the labels say? Are they easy to see? They must be.
If they are not, tell the boss. Mark them clearly with ink that lasts.
- Keep all chemicals in the bottles or boxes they come in. If you put them
in a different container, label them clearly.
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Use wiping cloths to clean counter tops, tables, cutting boards and equipment.
Rinse the wiping cloth in a sanitizing water mix of 1 teaspoon bleach
and one gallon of water; do not add soap to this mix. (if you use another kind
of sanitizing mix, be sure it is approved by the Health Department.) Change the
sanitizing mix often; do not let it become dirty.
Clean and sanitize whenever there is a chance of cross contamination.
Sanitize at the start and end of the work day. Clean during your shift as soon
as you see a spill.
Wash, rinse and sanitize each surface that touches food, for example,
a meat slicer or grinder and cutting boards. Sanitize equipment after each use.
Follow the directions on the equipment so that you can get into all the spaces
where germs can grow.
Dishes, utensils and equipment that touch food must be washed in five steps.
This is the only way you can wash dishes by hand. You must wash, rinse and
sanitize them in a three-sink unit. These are the five steps for the right way to
wash dishes by hand:
- Scrape leftover food and grease from the dishes and throw it away.
- In the first sink, wash the dishes with hot water and detergent.
- In the second sink, rinse them with clean warm water.
- In the third sink, sanitize the dishes to destroy bacteria. Sanitizers may be
chlorine bleach or other chemicals approved by the Health Department.
For example, use one teaspoon of bleach for each gallon of warm water in the sink.
5. Air dry the dishes and utensils. Do not use a towel to dry them.
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Your business may have a commercial dishwasher. This dishwasher will wash,
rinse, and sanitize dishes, equipment, and utensils. There are 3 steps you must
use to wash dishes by machine:
- Scrape leftover food and grease from the dishes and throw it away.
- Load dishes into the machine and run the full cycle.
- Air dry the dishes and utensils. Do not use a towel to dry them.
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The commercial dishwasher uses the sanitizing chemicals in the final rinse, or
the water is very hot. At the end of the day, clean the dishwasher and check the
spray holes and traps to remove bits of food.
Now that everything is clean and dry, put them away in storage areas that are
also clean and dry. This will protect them from contamination. Keep equipment
and utensils off of the floor, away from drains, water lines and open stairs.
Put things away carefully and quickly; do not let them sit on counters and tables
where they will be handled and moved around.
Cups and glasses should be put away upside down on clean surfaces. When you
pick them up again, do not touch the rims. When you put away eating utensils
(forks, spoons and knives), touch only the handles, and protect the parts that
contact food.
A good habit to practice at work and at home is to handle utensils, dishes and glassware
as little as possible to prevent the transfer of germs.
Utensils that are in continuous use may be stored in a running water dipperwell,
in hot water, in ice water, or in the food with the handle sticking out of the food.
Or, they can be stored clean and dry between uses.
There should be a daily schedule for cleaning so that no area is forgotten. Complete
cleaning of walls, ceilings, and mopping and sweeping of floors should be
done when there is the least amount of food around, such as after closing or
between busy times. However, you should clean work surfaces, tables, and
equipment as they are used. Cleaning as you go will help reduce the chance for
cross contamination. You and the other employees will be safer too if everything
is kept clean and in the proper place.
After cleaning wash your hands before handling food.
Cockroaches, flies, weevils, mice and rats are some of the pests that can get into a
food business. Don't let them in, and don't let them eat.
Some of the ways to keep pests out is to clean the entire place often on a regular schedule.
Use screen doors, and cover small holes where mice and rats can get in.
Cover garbage with lids that fit well and remove garbage often.
Keep the areas around garbage containers clear of trash and litter.
If pests become a real problem, a licensed pest control service may need to help
solve it. If food workers have to use pesticides, be very careful with them.
Pesticides are poison that kill rodents and insects, but they can also poison
humans. Read the directions on the can or box; or have your boss read them to
all of the staff. Be sure you understand how to use pesticides. (See p. 24 about
storing chemicals.)
Before using pesticides, put away all food, and cover the work surfaces. Be sure
that the pesticides you use are approved for use by food workers. Let your Health
Department help you deal with pest control questions.
KEY POINTS
All of the information you have learned to become a
food and beverage worker will help you and your family
stay healthy too. Take this time to review the key ideas.
- Wash your hands often, and wash them well.
- Work only when you are healthy, not when you are sick.
- Prevent food poisoning by keeping food out of the "Danger Zone," the temperatures
in between 45' F and 140' F.
- Cook foods until they are "done."
- Keep food safe from cross contamination with careful storage and sanitizing.
- Store chemicals for cleaning and pest control away from food, utensils and equipment.
- Keep your workplace clean and safe. This will help keep you safe and well.
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You may see a problem at work and when you check this book you learn the right
way to manage it. You will have to decide what to do next. You have some choices.
- You can take action yourself to correct it.
- You can tell your boss about it, and together you can take steps to correct it.
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If the problem continues, you and the boss can call the Health Department to
help figure out a way to solve the problem. Remember, a problem is easier to
fix in the beginning before it grows too big and expensive. The health of your
customers, the staff and yourself is the most important factor to think about.
Don't ignore the problem.
If you need more copies of this book to keep at work, ask your Health Departmentfor them.
ACKNOWLEDGEMENTS
The development of this booklet was coordinated by Benjamin Leifer, MPH, CHES,
Health Educator, Seattle-King County Department of Public Health. Sharon Greenman,
Supervisor, and Jill Trohimovich, Senior Environmental Health Specialist, of the
Environmental Health Division of the Seattle-King County Department of Public Health,
provided technical advice based on their practical experience as inspectors of food
service. Clover B. Gowing, PhD, wrote the text based extensively on an earlier edition
of the State of Washington Food and Beverage Workers' Manual.
Material was also adapted from The Health of the Public is in Your Hands:
A Guide for Food Service Workers, San Diego (CA) County.
The Multnomah County Food Handlers' Manual, prepared by Multnomah County
(OR) Environmental Health Section of the Multnomah County Department of Human
Services, was useful as an example of a very readable format, and inspired the
inclusion of the First Aid material.
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