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1pm to 5pm

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Service (Kennewick office only)
8am to 11:30am
1pm to 4pm

8am to noon
1pm to 5pm

Food Safety & Smoking in Public

Reporting complaints or illness

Reporting Possible Foodborne Illness

Do you think you or others in your party have gotten sick from eating out? If so, we would like to speak with you as soon as possible. Please do not use the e-mail form below to report the illness. Instead, call the Benton-Franklin Health District office at
(509) 460-4205.

You will be briefly interviewed over the phone about what you ate and drank at the food establishment and about your symptoms. All information will be kept confidential. Your answers will help us work with the establishment and prevent future incidences of foodborne illness.

If you have severe symptoms, please seek medical attention immediately.

Make a Complaint About a Food Establishment
or Smoking in Public

If you see inappropriate food handling or unhealthy conditions at food establishments or public smoking in Benton and Franklin Counties, please report them to the Benton-Franklin Health District as soon as possible.

Depending on the complaint, the response generally involves a visit or phone call to the establishment and education to the person in charge and other staff to prevent the problem in the future.

Please Call 509 460 4205

Use the form below to submit a complaint in Benton and Franklin Counties, Washington State.
(include email or phone if you would like us to contact you)
Privacy policy: To protect your privacy, all personal information that you include on this email is kept confidential and will not be shared with the establishment in question.

Sometimes there are food establishments with similar names to other restaurants, such as national chains with several sites in our area. Please give as much information regarding the address as possible so that we investigate the proper location.
Contact Form
Contact Form


E-mail Address:


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Benton Franklin Health District
7102 W Okanogan Pl
Kennewick WA
(509) 460 4200
412 W Clark
Pasco WA
(509) 547-9737

Emergency Contact Information

Personal Emergency for Medical, Police, Fire, or Other: 911
Washington Poison Center: 1 (800) 222-1222 (www.wapc.org)
Washington Community Resource Information: 211 (www.win211.org)
BFHD Public Health Emergency/Imminent Health Hazard After-Hours Reporting: 509-543-3851
The public can reference BFHD policies available in Kennewick office.
BFHD Privacy Statement:English / Spanish
Copies of the annual report available at all BFHD offices.
State and County Resources
Rules and Regulations Administered by or Governing the Benton-Franklin Health District
WAC's - RCW's
Community Health Status Indicators
Reportable Conditions
Contact: info(at)bfhd.wa.gov                                                                                                                             Employees